Working at Humberston

Risk assessments were in place and minimised the risks to people's well-being and safety. Accidents and incidents were managed well. Clear processes were in place and followed.

Staff felt supported, were competent, knowledgeable and skilled, and carried out their roles effectively.

Staff training was up to date and ensured their skills remained up to date. Staff had regular supervisions.

The service was well managed. The registered manager and staff had a clear understanding of their roles and responsibilities and staff understood when to escalate any concerns for further investigation and transparency.