Working at Hulton House
City Gate, Newcastle Upon Tyne, NE1 4PA
Operated by Nestlings Care Ltd
2 bedsNursing homesResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.4/10
Key Finding
"Approachable manager, strong training and positive culture, although vacancies and agency staff on some night shifts need addressing."
Safety & Risk
8/10
✓
Young people were protected against the risks of avoidable harm... medicines were managed appropriately and safely... incidents regularly reviewed.
Staff Culture
8/10
✓
Staff spoke consistently about the service being a good place to work. They told us they felt supported, received regular supervision.
Staffing Levels
6/10
✓
There were sufficient numbers of suitably trained staff... three recent vacancies were being managed... some of the waking night shifts were being covered by core agency staff.
Training & Dev
8/10
✓
Staff were well trained, received continued professional development... plentiful training opportunities, regular supervision and pastoral support.
Management
8/10
✓
The registered manager was regarded as approachable, enthusiastic, experienced and caring. Staff spoke positively about working at the home.
Programmes
6/10
✓
Young people encouraged to attend local community activities, supported to prepare meals, personalise and decorate rooms, develop life skills.
Points to consider
Some night shifts covered by agency staff, and they had vacancies they were still filling.
three recent vacancies were being managed by a recruitment process that was underway at the time of our inspection... some of the waking night shifts were being covered by core agency staff
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews