Last updated: 9 February 2026
"Supportive managers foster a positive culture and good safety practices, but routine activities without a dedicated coordinator and a staffing recruitment drive are drawbacks."
Staff and managers understood their responsibilities in safeguarding people from abuse and protecting them from harm. Risks to people were assessed and the provider encouraged positive risk taking. People received their medicines as prescribed.
Staff told us the managers fostered a positive work environment and looked out for their wellbeing. They said they worked well together as part of a diverse team.
People told us there were always enough staff available to support them... The registered manager told us there was a current recruitment drive to try and ensure the provider continued to meet people’s needs through safe staffing levels.
Staff received relevant training to support them in their roles, this was a mixture of e-learning and face to face training. A member of staff said, “I’m happy with it (training) , we have the opportunity to book onto additional training.”
Staff told us the service was led by suitably competent and approachable managers. The feedback we received from staff about the registered manager was positive. A staff member said, “I enjoy working here. [The registered manager] is easy going, if you have problems, you can ask him.”
People told us they lived fulfilling lives and did activities that they enjoyed doing including both in the home and out in the community.
No dedicated activities coordinator or specialist programmes, so the role is mostly routine care plus supporting community outings and clubs.
People told us they lived fulfilling lives and did activities that they enjoyed doing including both in the home and out in the community.
Staffing is adequate but nothing special, with a recruitment drive because residents needs have increased.
The registered manager told us there was a current recruitment drive to try and ensure the provider continued to meet people’s needs through safe staffing levels.
Only standard mandatory training plus extras like BSL and health awareness, no funded qualifications or career development.
Staff received relevant training to support them in their roles, this was a mixture of e-learning and face to face training.
AI Generated
Last inspected: December 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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