Last updated: 9 February 2026
"Effective management and a positive team culture where staff feel involved, but busy staffing and a medicines error need improvement."
We found one person had been prescribed and been given more than the recommended dose of a medicine, although this had not adversely impacted on their health.
Staff told us they felt involved and engaged in how the service was run and that 'The team work well together.'
Staff were busy at all times, but the service used a dependency tool to review staffing levels, and staff confirmed there were enough staff. We have made a recommendation in relation to staffing levels.
Staff received a comprehensive induction which included training courses and support in their role. Some care staff had completed the Care Certificate.
Since the last inspection there had been a change in the management of the service. However, by the time of this inspection the management team had established itself as effective and well organised.
The service had a range of activities taking place from music, art and involvement with local community organisations. On the day of the inspection a nursery had brought in the young children who played in the gardens.
Staffing levels are adequate but staff are busy and sometimes people wait for help, and inspectors recommended reviewing them.
Staff were busy on the day of the inspection, and we saw one person waiting to be supported... We have made a recommendation in relation to staffing levels.
There was a medication error where one person got more than the recommended dose of their medicine.
one person had been prescribed and been given more than the recommended dose of a medicine
Only standard training like induction and basic courses, no specialist qualifications or career development mentioned.
Staff received a comprehensive induction which included training courses and support in their role. Some care staff had completed the Care Certificate.
AI Generated
Last inspected: July 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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