Working at Hucknall and Watnall
Lancaster Road, Nottingham, NG15 6WG
Operated by Heathcotes Care Limited
16 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Staff receive good training and feel supported with positive morale, but recent leadership changes and staff sharing across homes affect stability."
Safety & Risk
7/10
✓
Per 2019 comprehensive inspection: Risks to peoples health and wellbeing were assessed, mitigated, managed and reviewed regularly. People felt safe and protected.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff felt there was a good morale within the team now and were comfortable approaching the management team with suggestions to improve the care provided.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: The service ensured there were enough staff on each shift to enable people to receive the support they required.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Since the last inspection staff had received training in peoples specific conditions, for example acquired brain injury (ABI). Staff spoke positively about this training.
Management
6/10
✓
Per 2019 comprehensive inspection: Staff spoke positively about the additional leadership. One said 'Now we have finally got a manager I can see they have implemented new processes which seems to make the house more smooth running and calm. They are very supportive.'
Programmes
6/10
✓
Per 2019 comprehensive inspection: A person said, 'The activities are great here. I go to the gym, swimming and cinema.' On the day of the inspection, people enjoyed a pantomime performance.
Points to consider
Staff numbers are fine but they sometimes pull in staff from other homes to cover shifts, so you might have to work across different sites.
Per 2019 comprehensive inspection: We were told sometimes staff were shared across the homes within this service and to others owned by the provider. However, it would never leave them short staffed.
There are regular activities like gym trips and cinema but no specialist programmes or coordinator to make the job more creative and varied.
Per 2019 comprehensive inspection: People were encouraged to engage with activities... gym, swimming and cinema... pantomime performance.
Managers are supportive now but there have been lots of leadership changes recently, so things might not feel fully stable yet.
Per 2019 comprehensive inspection: A relative explained, 'There have been a lot of changes of management…but [new manager] is willing and capable. We are hoping for some stability now.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews