Working at Hubbard Close
15 Hubbard Close, Flitwick, MK45 1XL
Operated by MacIntyre Care
5 bedsResidential homes
Workplace Score
7.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.6/10
Key Finding
"A great visible manager, stable staffing with no agency, motivated proud staff and good training, although as-needed medicines sometimes lacked file guidelines and activities had no dedicated coordinator."
Safety & Risk
6/10
✓
People did not always have had protocols in place for 'as and when required' (PRN) medicines... this had not resulted in any harm to people.
Staff Culture
8/10
✓
Staff were motivated and proud of what they had achieved. One staff member said, 'We are all fully involved... The manager is excellent.'
Staffing Levels
8/10
✓
The service had not needed to use any agency staff. Staff told us that there were enough staff on shift to support people safely.
Training & Dev
8/10
✓
Staff had training in areas such as safeguarding, supporting people with behaviours that may challenge. Staff received regular supervision and competency checks.
Management
8/10
✓
People told us, 'The manager is great, she is always here.' The registered manager showed an open and honest approach, was visible day to day and used a coaching style.
Programmes
6/10
✓
People were supported to take part in a wide array of community-based activities... shopping trips, walks... short break to Blackpool to watch a show.
Points to consider
Some as-needed meds lacked clear guidelines for staff in the files, they were online instead.
People did not always have as required medicine guidelines in their medicine files as they were accessed online.
Activities focus on community trips and outings through weekly meetings, but no dedicated coordinator or specialist programmes mentioned.
People were able to request any activities they would like to participate in through weekly meetings with the staff team and management.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews