Working at Hoylands House
Silkstone, Barnsley, S75 4NG
Operated by National Autistic Society (The)
8 bedsResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Staff receive strong training and feel supported by responsive management, but staffing vacancies and agency use sometimes disrupt teamwork and activities."
Safety & Risk
6/10
✓
People were protected from the risks of abuse and staff were trusted to keep them safe. Staff had received training in how to safeguard people... Medicines were administered safely and learning from audits applied.
Staff Culture
6/10
✓
Staff told us they had regular supervision and overall felt supported by the management team. One staff member said, “Yes I can raise any issues to managers and any suggestions we put in a suggestions box which is checked daily.”
Staffing Levels
5/10
!
However, the provider needed to continue to focus on recruitment, reducing agency usage and on providing a stable and regular staff team to ensure people had consistent and reliable support from staff that they knew well.
Training & Dev
7/10
✓
Staff had completed a range of mandatory and targeted training to ensure they could carry out their role safely and competently... training in mental capacity... Studio 3 training (a type of positive behaviour support training focussing on promoting low arousal).
Management
6/10
✓
The registered manager had good oversight of the service and was supported in their role by the provider. Where we noted issues during our visits the provider was responsive and actioned these immediately.
Programmes
5/10
!
People were supported to make choices about how they spent their time and had opportunities to pursue different activities. These included leisure activities, going to places of interest and work experience.
Points to consider
Staffing levels are safe overall but vacancies and agency staff sometimes affect teamwork and doing more activities.
staff vacancies at times affected teamwork, consistency and activities. One staff member commented, “The more staff, the better we can make the lives of residents. More activities in the community. Fun days out.”
Some incidents were not always reported to outside agencies and medicine labels were sometimes unreadable.
some incidents were not always reported externally... the labels on some creams and liquids were smudged and unreadable and staff were not always recording the date of opening.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews