Working at Hoyland Hall Residential Home

Per 2021 targeted inspection: We were assured that the provider was preventing visitors from catching and spreading infections... using PPE effectively and safely... accessing testing... promoting safety through the layout and hygiene practices... making sure infection outbreaks can be effectively prevented or managed. Per 2019: People were protected from harm because staff had the skills and confidence to identify signs of potential abuse and report them.

Per 2019 comprehensive inspection: People and staff gave positive feedback about the leadership in the home... There was a caring and friendly atmosphere in the home.

Per 2019 comprehensive inspection: There were enough staff to provide safe care and support at all times, and people we spoke with confirmed this. One person said, 'There's always someone at hand, they usually come quite quickly.'

Per 2019 comprehensive inspection: Staff we spoke with told us they received the training and supervision they needed... Records showed staff had access to regular, planned supervision meetings that followed a pre-planned structure to ensure discussions were meaningful. Goals were set and followed up.

Per 2019 comprehensive inspection: The registered manager was a known presence in the home and maintained an 'open door' policy so that people and staff could talk to them at any time. Per 2021: The registered manager frequently met with people and staff to updated them about new Covid-19 guidance and rules. Open discussions were encouraged.