Working at Howson Care Centre

No permanent manager in place, just an acting manager overseeing things.

The registered manager was absent from their post and an acting manager was overseeing the service.

Staff training has gaps in key areas like safeguarding, first aid, and handling challenging behaviour.

Staff had not consistently received training to support their role, however plans were now in place to address this.

Staffing is usually enough but some units struggle and staff get pulled from one to another.

Staff told us that there was usually sufficient staff but that some units had more difficulty than others in ensuring there was sufficient staff.