Last updated: 10 February 2026
"Strong leadership and safe practices create a positive culture with good training, but agency staff reliance and basic activities are drawbacks."
Systems and processes were in place and effectively operated to safeguard people from the risk of abuse. Medicines were stored safely, and records were completed accurately.
The service had a positive and open culture which achieved good outcomes for people. Staff showed a passion and enthusiasm when talking about the care they provided.
Staff said there were enough working to support people safely and provide additional support such as shopping trips. One staff member said, 'Staffing is good, we have a mix of permanent staff and agency but the agency have been here a while so know the clients.'
Staff received training around key areas such as mental health awareness, nutrition and hydration, diabetes awareness, fire safety & fire marshal training and safeguarding adults. Staff said they enjoyed the training provided and were supported to develop.
The registered manager had been in post since the beginning of the year and feedback from people, staff and professionals was that they had made a positive impact.
We reviewed the activity schedule and found there were mixed activities available. People were on a fishing trip on the day of inspection. Others walked to the local town, walked in the garden, and spent time in the courtyard chatting or playing games.
Staffing levels are okay but they rely on some agency staff for shifts.
we have a mix of permanent staff and agency but the agency have been here a while so know the clients.
Activities are regular but basic like outings, walks and games with no specialist programmes.
We reviewed the activity schedule and found there were mixed activities available.
AI Generated
Last inspected: October 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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