Working at Howard Goble House
Harland Avenue, Sidcup, DA15 7NU
Operated by Choice Support
12 bedsResidential homes
Workplace Score
3.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 3.1/10
Key Finding
"Staff feel well supported by the new manager, but staffing shortages, no permanent manager and safety risks hold it back."
Safety & Risk
2/10
✕
There was a failure to assess and act on some risks to people's safety. Fire safety risks identified in a fire risk assessment in February 2020 had not been acted on.
Staff Culture
5/10
!
Staff said they felt well supported by the new manager and that they were starting to introduce positive changes.
Staffing Levels
2/10
✕
there were not enough staff deployed to meet people's needs at all times... There were not enough staff at night to safely meet people's needs.
Training & Dev
4/10
!
Records showed that some training needed refreshing in line with the providers requirements.
Management
2/10
✕
At the time of the inspection there was no registered manager in post. The previous registered manager had failed to notify us of an incident of serious injury.
Programmes
3/10
✕
People did go out supported by staff usually to cafes or shops. However, there was an absence of proactive planning to look for opportunities to integrate and engage people more in the wider community.
Points to consider
No permanent manager in post and weak oversight from above means leadership is unreliable.
At the time of the inspection there was no registered manager in post... The provider's system for managing the quality and safety of the service remained ineffective.
Not enough staff to meet needs safely, especially at night, so the team is stretched.
there were not enough staff deployed to meet people's needs at all times... There were not enough staff at night to safely meet people's needs.
Serious safety risks like poor fire plans and outdated health risk checks make the workplace feel unsafe.
Fire safety risks identified in a fire risk assessment in February 2020 had not been acted on. Staff gave conflicting accounts of what to do in the event of fire.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2022
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews