Last updated: 10 February 2026
"Hands-on managers, good staff retention, strong training and a family-like culture, although activities lack a dedicated coordinator."
The home had clear guidance, polices and processes to help minimise the risk of an outbreak... accessing the government testing scheme, which had helped to identify the outbreak quickly... Staff had received specific training in managing the risk of the COVID-19 pandemic.
Per 2018 comprehensive inspection: Staff continued to feel valued, respected and involved... 'It's a great team we are like a family.'... 'I love it here, it is a joy.'
Per 2018 comprehensive inspection: There was an open learning culture and staff felt supported in their roles. This was reflected in a low turnover of staff... sufficient numbers of staff were deployed to keep people safe.
Per 2018 comprehensive inspection: The service was focused on continuous professional development... staff felt they received a good level of training... joined the Grey Matters Group... positive behaviour support funded by skills for care.
Per 2018 comprehensive inspection: Managers were visible, accessible, approachable and hands on and the service had excellent vision and values that it put into practice.
Per 2018 comprehensive inspection: People participated in regular activities that they chose and enjoyed including holidays and access to paid employment... walking, drama and dance... bowling.
You support people with regular outings like bowling and swimming plus some jobs, but no dedicated activities person or special creative programmes to vary the day.
Individual activity schedules showed people had been supported to participate in a broad range of activities and interests including walking, drama and dance... Two people who used the service continued to be supported to participate in part-time employment.
AI Generated
Last inspected: November 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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