Working at Hourigan House Residential Care Home
Myrtle Avenue, Leigh, WN7 5QU
Operated by Croftwood Care UK Limited
40 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Strong safety practices and a positive culture where staff feel valued, although staffing lacks stability and training covers only basics."
Safety & Risk
8/10
✓
2021 targeted inspection: Assured on preventing infections, PPE use, testing, visitor screening, outbreak management; Per 2018: Good safeguarding, risks, incidents, safe medicines.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: 'Staff told us they enjoyed working at the home... staff worked well together'; 'felt valued as employees and their opinions... encouraged'.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: 'People were supported by enough staff to meet their needs'; 'enough staff on duty to support them safely'; manager helps out.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: 'Supported by a well trained and experienced staff team'; training in safeguarding, medicines competency, end of life care; ongoing support.
Management
6/10
✓
Per 2018 comprehensive inspection: Registered manager in post; 'Staff told us the home was well run and well managed'; staff felt valued and opinions encouraged.
Programmes
6/10
✓
Per 2018 comprehensive inspection: Activity coordinator; 'wide range of indoor and outdoor activities' including arts/crafts, games, singing, gardening, trips, intergenerational nursery/school visits.
Points to consider
Staffing levels are enough to keep people safe, but no details on stable team or low agency use.
People were supported by enough staff to meet their needs (per 2018 comprehensive inspection)
Training covers the basics like safeguarding and medicines, but no specialist courses or career development mentioned.
staff members had the training and skills to meet people's needs and received ongoing support (per 2018 comprehensive inspection)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews