Working at Hothfield Neurological Rehabilitation Centre

Medication safety issues like missing guidance on when to give as-needed medicines and poor temperature checks.

People prescribed 'when required' (PRN) medicines did not always have appropriate or up to date PRN protocols in place... temperature monitoring of medicines stored in people's rooms was inconsistent and sometimes recorded above the maximum recommended temperature.

Staff at the Manor unit feel too busy to chat with residents or meet all their needs right away.

Staff at 'The Manor' felt they could do with an additional member of staff. Comments included, 'We just don't get time to sit and chat to people' and 'We can't see to everyone's needs when they want us too.'

Activities limited when the coordinator takes one resident out, leaving others with little to do.

People who lived in The Manor had a dedicated activity coordinator. However, as the activity coordinator took one person out this left people who remained at The Manor with very little to keep them occupied.