Working at Hotel In The Park
130 Sewardstone Road, London, E2 9HN
Operated by Outward
7 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Staff feel supported by managers with good training, responsive culture and strong safety practices, but unclear staff turnover and no dedicated activities coordinator hold it back."
Safety & Risk
8/10
✓
The service identified, assessed, and regularly reviewed risks and supported positive risk-taking to maximise people's independence and experiences.
Staff Culture
7/10
✓
One staff member said, 'I have no concerns but they do listen to us, they are very responsive and help you plan things if you make suggestions.'
Staffing Levels
6/10
✓
We checked the rotas and could see that staffing numbers changed according to how many people were receiving a respite service at any one time. We observed there were enough staff during our inspection to care for the people using the service.
Training & Dev
7/10
✓
There was a comprehensive training package in place and new training was provided where required to meet the needs of people who used the service.
Management
7/10
✓
Staff we spoke with said they felt supported by their manager and could go to them at any time for guidance and support. One staff member said, 'They are always there for us when we need them, not just during our supervision.'
Programmes
6/10
✓
The service offered a range of internal and external activities based on personal preferences and feedback gained from satisfaction surveys.
Points to consider
Staff numbers match residents and their needs, but no details on staff turnover or agency use.
We checked the rotas and could see that staffing numbers changed according to how many people were receiving a respite service at any one time. We observed there were enough staff during our inspection to care for the people using the service.
Range of activities like shopping, cooking, trips, and school partnership for life skills, but no specialist programmes or dedicated coordinator.
The service offered a range of internal and external activities based on personal preferences and feedback gained from satisfaction surveys.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews