Last updated: 9 February 2026
"Supportive management, compassionate culture and strong safety knowledge, although staffing lacks retention details and training is only standard."
Staff members were knowledgeable about these risks and knew what to do to minimise the potential of harm to people.
All staff members, we spoke with, talked about those they supported with fondness, compassion and genuine positive regard.
People were supported by enough staff who were available to safely support them... staff members sitting with people and chatting.
New staff members completed a structured introduction to their role... supported to complete the care certificate... regular support and supervision sessions.
Staff members we spoke with told us they found the management team supportive and approachable.
We saw people involved in movement to music, word games and one on one massage... programme of activities... visits to local places of interest and shopping.
Staffing is adequate with enough staff to meet needs and chat with residents, but no info on retention, agency use or long team tenure.
People were supported by enough staff who were available to safely support them. We saw people were promptly supported when needed or requested.
Only standard induction, care certificate and supervision, no specialist training or funded qualifications.
New staff members completed a structured introduction... supported to complete the care certificate... regular support and supervision sessions.
Activities programme has variety like music, games and outings with a coordinator, but no specialist or innovative approaches.
We saw people involved in movement to music, word games and one on one massage. People told us there was a programme of activities... visits to local places of interest and shopping.
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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