Working at Horizon House
120-122, Scarborough, YO12 7QZ
Operated by Horizon Integrated Rehabilitation Limited
15 bedsNursing homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Supportive hands-on management and positive culture, but limited creative activities and uncertain staff stability hold it back."
Safety & Risk
6/10
✓
Systems and processes were in place to protect people from the risk of abuse. Medicines were stored, administered and recorded safely.
Staff Culture
7/10
✓
Staff described a positive culture within the service. They told us they were supported by an open and honest management team who were very supportive.
Staffing Levels
6/10
✓
There was a sufficient number of staff on duty to meet people's needs. There was a person-centred approach to staffing levels.
Training & Dev
6/10
✓
Staff had been provided with mandatory training as well as training specific to people's medical conditions.
Management
8/10
✓
Staff felt supported within their role. Comments included, 'The registered manager is very hands on. They are always around and available whenever I need support.'
Programmes
4/10
!
Staffing levels were adjusted to ensure people could be supported to access the community and follow their interests.
Points to consider
No activities coordinator or creative programmes like arts, music or pet therapy mentioned, so the role focuses on routine personal care and basic community support.
People were supported to build and maintain social relationships. Staff were familiar with relationships that mattered to people.
Staffing is adequate and adjusted to needs but no details on low agency use or stable long-term team since it's a new service.
There was a sufficient number of staff on duty to meet people's needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews