Working at Hopwood Court
Birmingham Road, Birmingham, B48 7AQ
Operated by Mr & Mrs J W Roach
23 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Staff feel valued in a stable team with visible management, although training is only basic mandatory and staffing adequate."
Safety & Risk
7/10
✓
Potential risks to people's health and wellbeing had been identified and were managed safely. People's medicines were managed and stored in a safe way.
Staff Culture
7/10
✓
Staff told us there was a good morale and a stable staffing team who worked well together. Staff felt valued and appreciated for the work they did.
Staffing Levels
6/10
✓
People told us there were enough staff on duty to meet their needs in a timely way.
Training & Dev
5/10
!
Staff told us they had received mandatory training that was appropriate for the people they cared for, such as safe manual handling and first aid training.
Management
7/10
✓
The registered manager was visible within the home and listened to people's and staff's views about the way the service was run.
Programmes
6/10
✓
People in the communal areas told us there were always staffed to talk with, and organised entertainment, such as crafts and quizzes. People told us they also enjoyed the external entertainment, such as singers.
Points to consider
Only standard mandatory training like manual handling and first aid, no specialist courses or funded qualifications.
Staff told us they had received mandatory training that was appropriate for the people they cared for, such as safe manual handling and first aid training.
Staffing is adequate to meet needs, but nothing special like long team stability or no agency use mentioned.
People told us there were enough staff on duty to meet their needs in a timely way.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews