Last updated: 9 February 2026
"Excellent safety and innovative activities with a supportive staff culture, although occasional agency use and extra hours due to vacancies."
2021 IPC inspection: 'We were assured' on all points including preventing infections, PPE use, testing, cleaning, outbreak management
2021: 'staff told us they felt safe and were well supported'. Per 2019: 'I love it. I like the atmosphere. It's quite rewarding, a family unit'
Per 2019 comprehensive inspection: 'there were enough staff on duty... agency staff were occasionally used... due to staff vacancies they sometimes had to work extra hours'
Per 2019 comprehensive inspection: 'staff had received regular on-going training in a variety of subjects... Staff received supervision and observations of their performance'
Per 2019 comprehensive inspection: 'The manager is very approachable' and 'Staff told us they felt supported and they received regular management supervision'
Per 2019 comprehensive inspection: 'varied and innovative activities... Intergenerational Programme... 'Oomph' activity program... regularly evaluated by an external organisation... measurable outcomes like one person regaining independence'
Staffing is adequate but they use agency workers sometimes and have vacancies so staff work extra hours.
Per 2019: 'The service was actively recruiting to staff vacancies within the team and agency staff were occasionally used. Staff told us there were enough staff on duty, however due to staff vacancies they sometimes had to work extra hours'
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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