Working at HoneySuckle Lodge

Safeguarding incidents had been identified and responded to. Risks to people were well managed. People received their medicines safely and as prescribed.

There was a strong person-centred and inclusive culture. Staff worked well with each other and people using the service. Staff felt well supported by the management team.

There were enough staff to meet people's needs. People using the service had individual 1-to-1 or 2-to-1 staff support. Staff told us this was always provided. Relatives told us there was a consistent core group of staff who knew their family members well.

Staff felt well supported by the management team, who had introduced several initiatives to help staff feel valued. Governance frameworks were in place but further strengthening and development was needed.

The service had a signalong choir which staff and people using the service took part in. Staff organised a prom to celebrate people's strengths and achievements.