Last updated: 10 February 2026
"Staff feel supported by approachable managers with sufficient staffing and kind care, but gaps in infection control training and basic activities hold it back."
2022 inspection found good IPC overall but somewhat assured on PPE use, bathroom stock replenishment, cleaning schedules and staff IPC training.
Per 2018 comprehensive inspection: staff told us they felt supported by management; relatives said staff were friendly, kind and provided excellent care.
Per 2018 comprehensive inspection: 'sufficient staffing levels... staff were able to spend time with people... meeting their social needs'; 2022 report noted measures for COVID-related pressures, no concerns found.
When observing the training matrix, it was identified a small number of staff were still to undertake Infection Control and Food Hygiene training.
Per 2018 comprehensive inspection: registered manager in place, 'managers really approachable and friendly', staff felt supported and contributed via meetings and supervisions.
Per 2018 comprehensive inspection: activities on offer were varied and thoughtful and included activities people who lived at the home had requested.
Some care staff behind on basic infection control and food hygiene training.
When observing the training matrix, it was identified a small number of staff were still to undertake Infection Control and Food Hygiene training.
Basic activities only with no coordinator or special programmes to make the job more varied.
Per 2018 comprehensive inspection: activities on offer were varied and thoughtful and included activities people who lived at the home had requested.
Minor lapses like bathrooms running out of soap and towels, some areas not cleaned on time, and not all staff using protective gear perfectly.
Some bathrooms had not been replenished so items were not available for use... One bathroom had not been cleaned as per schedules... not all staff followed best practice.
AI Generated
Last inspected: November 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp