Working at Honeysuckle Farm

Some staff have overdue mandatory training that audits missed, so the team skills might have gaps.

Not all staff had completed their essential training and some staff member's training had expired. This was not identified in the provider's latest audit.

Governance systems have shortfalls like record gaps, so leadership does not always spot issues quickly.

improvements were needed to governance systems to ensure shortfalls at the service were always identified and addressed by the provider and registered manager.

Accident records lack an action section, making it harder to track what happens after incidents.

The service's accident/incident forms did not have an action section, so it was difficult to see what staff did in response to accidents/incidents without looking at people's daily notes.