Working at Honey Lane Care Home

Gaps in turning people over to prevent pressure sores and some safeguarding concerns still under investigation make safety shaky.

Repositioning charts... significant gaps identified in repositioning charts. Concerns had been identified by the local authority in relation to a number of safeguarding incidents. These were currently being investigated by the relevant safeguarding authority.

Recent short staffing and heavy agency use after vaccine-related staff losses made workloads tough, even though improved now.

Staff told us they had gone through a difficult period where agency staff usage had increased... 'It is better now, but was hard recently as we lost staff that were not vaccinated.'

Manager turnover with a new one just starting and still registering means leadership has not been steady lately.

A new manager had been appointed who was in the process of registering with CQC. A staff member told us, 'It has been hard, and this has been my third manager.'