Working at Homewood
15 Shakespeare Road, Worthing, BN11 4AR
Operated by Sutton Court Associates Limited
6 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"Strong safety practices and consistent staffing with a supportive culture, but management oversight misses record-keeping issues and activities lack structure."
Safety & Risk
8/10
✓
Staff were trained how to recognise potential signs of abuse and put this training into practice. [...] Any incidents of potential abuse had been reported appropriately [...] Records showed what had happened, what action was taken and the outcome of the incident. [...] Risk assessment for people had improved.
Staff Culture
6/10
✓
Staff told us they were supported and the home manager and the registered manager were approachable. Staff told us they felt valued and they had the opportunity to comment on the service delivery and were encouraged to make suggestions to improve practice.
Staffing Levels
6/10
✓
There were enough staff working to ensure people were safely supported. [...] The staff team was consistent in both numbers of staff and staff approach.
Training & Dev
6/10
✓
Staff had completed training to gain the relevant knowledge to meet people's needs. For example, staff had recently received training about the sensory needs of an autistic person. Staff training also included Positive Behaviour Support (PBS) training and this had been developed to become part of the culture of practice.
Management
4/10
!
The formal governance system had been running for a year [...] There were areas which were identified at inspection the system had not picked up. [...] some areas of record keeping such as dates on risk assessments and missed cleaning from the cleaning schedules.
Programmes
4/10
!
People were being supported to be actively involved in their day to day lives, cooking and doing their own household tasks with staff support. [...] supporting the person I am currently working with to plan his weekly activities using visual aids.
Points to consider
Managers are approachable but quality checks miss issues like record dates and cleaning schedules, so oversight isn't strong enough for top support.
we found some areas of record keeping such as dates on risk assessments and missed cleaning from the cleaning schedules. The audits also failed to pick up a dirty and possibly damaged extractor fan in the kitchen.
No structured activities programme or coordinator mentioned, so the role focuses on basic daily tasks like cooking and household chores.
People were being supported to be actively involved in their day to day lives, cooking and doing their own household tasks with staff support.
Training includes specialist topics like autism and positive behaviour support but staff say they need more in-depth sessions on communication and helping with distress.
there were still gaps and staff told us they felt they would benefit from more in-depth training particularly around further development of communication tools and how to develop skills for people to cope better when experiencing emotional distress.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Requires improvement
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews