Working at Homewards Limited - 51 Leonard Road
51 Leonard Road, London, E4 8NE
Operated by Homewards Care Ltd
3 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Staff feel respected, supported and valued with people kept safe from abuse, but unclear staff retention and no activities coordinator hold it back."
Safety & Risk
8/10
✓
People were safe from abuse. Managers investigated incidents and shared lessons learned with the whole team and the wider service. Staff followed systems to safely administer medicines.
Staff Culture
8/10
✓
Staff felt respected, supported and valued. The provider promoted equality and diversity in its work. Staff felt able to raise without fear of retribution.
Staffing Levels
6/10
✓
The service had enough appropriately skilled staff to meet people's needs and keep them safe. Staff deployment had improved, and the service had a dedicated staff team, who knew people well.
Training & Dev
7/10
✓
Staff had received relevant training, including around learning disability, autism, mental health needs, human rights and restrictive interventions. Staff had attended Positive behaviour support training.
Management
7/10
✓
Managers were visible and communicated well with people, those important to them and staff. The registered manager and deputy manager were visible in the service and approachable for people and staff.
Programmes
6/10
✓
People had access to a range of meaningful activities in line with their personal preferences and choice. Examples included shopping trips to Morrisons, park visits and art sessions with a tutor.
Points to consider
Staffing covers what's needed with a dedicated team that knows residents well, but no details on staff staying long-term or avoiding agency cover.
The service had enough staff and had received relevant training to keep them safe. Staff deployment had improved, and the service had a dedicated staff team, who knew people well.
Activities add variety like shop trips, park outings and art classes, but no activities coordinator or special therapeutic programmes.
People had access to a range of meaningful activities in line with their personal preferences and choice. A person described an activity... I went to Morrisons... The registered manager had arranged for the art tutor...
Training covers key topics like autism support and positive behaviour, but no mention of funded qualifications or career development paths.
Managers ensured that staff had relevant training, regular supervision and appraisal. Staff had attended Positive behaviour support training, which had enabled them to improve how they supported people.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews