Working at Homewards Limited - 20 Leonard Road
20 Leonard Road, London, E4 8NE
Operated by Homewards Care Ltd
3 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Good training and strong safeguarding, although no activities coordinator or structured programme means mostly routine care and basic outings."
Safety & Risk
8/10
✓
Staff had received appropriate training in safeguarding adults and were able to explain the procedures they would follow if they needed to report potential abuse. A member of staff said, 'I’m confident he would take the right action.'
Staff Culture
6/10
✓
Staff felt supported and received training relevant to their role. A member of staff told us the training offered gave them the skills to understand people's needs well.
Staffing Levels
6/10
✓
There were enough staff to provide a safe service to people. Staff told us there were enough staff to meet people’s needs.
Training & Dev
7/10
✓
Staff were provided with a comprehensive training programme to support them in their role. They received training to support autistic people effectively, mental health, dementia and people with a learning disability.
Management
6/10
✓
The registered manager and deputy carried out audits to assure themselves staff were meeting people’s safety needs and were following agreed guidance as planned by the home and health professionals.
Programmes
4/10
!
Staff support people to leave the home to go to the supermarket, use treadmill and exercise ball, do laundry and tidying, and make drinks.
Points to consider
No activities coordinator or structured programme, so the role is mostly routine personal care with basic outings and daily tasks like supermarket trips and using a treadmill.
we saw staff support people to leave the home to go to the supermarket and risk assessments were present for these activities... People were encouraged to complete daily living tasks such as laundry and tidying up their home environment.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews