Working at Homestead Care Home

Managers are approachable but their audits and checks sometimes miss problems in care records.

although audits were in place, some needed to be more robust to ensure areas for improvement were consistently identified and actions taken in a timely way

Enough staff on duty but recruitment leaves gaps in checking new hires past job history.

recruitment records could be strengthened to ensure all gaps in applicant's employment history are addressed. This had not been identified in recruitment audits.