Last updated: 9 February 2026
"Approachable manager and positive staff culture keep people safe and supported, although basic activities and adequate staffing hold it back."
Systems and processes were in place to safeguard people from abuse, which included safeguarding referrals being made to the appropriate organisations. Staff were confident about raising concerns with the registered manager.
Staff were confident in the registered manager and found them approachable. One member of staff told us, 'The registered manager's door is always open, and you can come and talk to them at any time.'
Rotas showed there were enough staff to meet people's identified needs.
Staff were monitored while performing care tasks to ensure they had understood their training and were competent to provide safe care. In addition, staff received ongoing support from the registered manager through supervision meetings.
The registered manager was approachable and well-liked by people living at the home, relatives and staff. Staff felt able to approach the registered manager with any issues.
Activities were provided to support people's physical and mental health. We saw a number of people chose to sit with the activities coordinator doing jigsaws and chatting. The activities co-ordinator also visited people in their room to provide companionship.
Only basic activities like jigsaws and chats with the coordinator, so the role stays mostly routine personal care.
We saw a number of people chose to sit with the activities coordinator doing jigsaws and chatting. The activities co-ordinator also visited people in their room to provide companionship.
Staffing is adequate but nothing special, with no details on stable team or low agency use.
Rotas showed there were enough staff to meet people's identified needs.
Only standard training and supervision now after recent fixes, no specialist courses or funded qualifications.
Following the last inspection, the provider had reviewed the training they provided to staff. They were working with a new training provider and had implemented monitoring.
AI Generated
Last inspected: September 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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