Working at Homeleigh Residential Care Home
The Bungalow, London, SE18 3NR
Operated by Lovestar Limited
6 bedsResidential homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.2/10
Key Finding
"Sufficient staffing, relevant training and supervisions with staff feeling supported, but medicines errors missed by audits and basic activities hold it back."
Safety & Risk
4/10
!
Medicines instructions on the MAR sheet for one person did not always match with what was prescribed... Protocols for people's 'when required' (PRN) medicines were not always available or accurate.
Staff Culture
6/10
✓
Staff told us they were supported in their roles.
Staffing Levels
6/10
✓
There were sufficient staff on duty to meet people's needs and safe recruitment procedures were followed. Staff told us they were enough staff to safely support people.
Training & Dev
6/10
✓
Staff told us, and records showed staff had completed relevant training courses for the job. Staff also told us, and records confirmed they had regular supervisions.
Management
4/10
!
The medicines audit completed by the registered manager had not picked this up before our inspection.
Programmes
4/10
!
There were inhouse activities taking place which people took part in... group exercise session... music sessions and games.
Points to consider
Medication records had wrong instructions and audits missed them, which could lead to giving the wrong meds.
medicines instructions on the MAR sheet for one person did not always match with what was prescribed and the service had not taken action to communicate this with the pharmacy
Only basic group activities like exercise, music and games with no coordinator or special programmes to make the job more interesting.
we observe people participating in a group exercise session... Other activities that took place in the home included music sessions and games.
Managers checks missed record errors so you cant fully trust the oversight day to day.
The medicines audit completed by the registered manager had not picked this up before our inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2021
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews