Working at Homeleigh

Medications not given on time or recorded properly, so people risked getting wrong doses

People were prescribed medicines that needed to be given at specific times... This guidance was not followed... Records about the administration of medicines were not always accurate. There were gaps in the records when staff had failed to sign

No activities coordinator or special programmes, just basic outings and goal setting

People were supported to go out more often... People told us, ‘Yes, they always talk about goals’ and ‘Mine is making food and education'

Managers did not spot or fix ongoing problems with medication checks

The systems and processes in place for managing medicines were still not effective... The service completed audits; however, they had not identified the concerns highlighted during this assessment