Working at Homelea Residential Care Home
15-17 Lewes Road, Eastbourne, BN21 2BY
Operated by Imperial Healthcare (UK) Ltd
30 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Approachable managers and strong safety practices shine, but activities lack specialist programmes and staff stability is unproven."
Safety & Risk
8/10
✓
2022 IPC inspection assured effective PPE use, testing, outbreak management, clean premises; per 2019 strong safeguarding training, detailed risks, incident analysis.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff reported positive team ethic, enjoyed rewarding work, felt supported by passionate managers who listened.
Staffing Levels
7/10
✓
Per 2019 comprehensive inspection: Enough staff on shifts including always an extra using dependency tool; 2022 notes measures to mitigate COVID staff pressures.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Specialised training in dementia, diabetes, catheter care; champion roles, Care Certificate induction, regular supervisions and competency assessments.
Management
8/10
✓
Per 2019 comprehensive inspection: People, relatives, staff and professionals spoke highly of approachable registered and deputy managers who acted on feedback and drove improvements like specialist dementia plans.
Programmes
6/10
✓
Per 2019 comprehensive inspection: Permanent activities coordinator organises varied programme with daily external entertainers, YMCA exercises, quizzes, music, beach trips.
Points to consider
There is a coordinator with music, quizzes, exercises and trips, but no specialist therapeutic programmes to make the role more creative and varied.
A permanent activities co-ordinator had been employed to organise group and individual activities... External entertainers visited the home daily. This included musicians, singers... YMCA also visited to do exercise
Staffing meets needs with extras on shifts and planning tools, but no details on low agency use or long-serving stable team.
There were enough staff to meet people's needs... The registered manager used a dependency tool... ensured there was always an extra member of staff on each shift
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews