Last updated: 10 February 2026
"Supportive managers, stable staffing, excellent activities and safety, although training lacks funded qualifications and career development."
There were safeguarding procedures in place and the registered manager and staff had a clear understanding of these procedures. People's medicines were managed safely. There were effective systems in place for monitoring, investigating and learning from incidents and accidents.
A staff member told us, 'The managers are supportive and very understanding of staff.' Another staff member told us, 'Teamwork is good, we get good training and we are well supported by the registered manager.'
We saw there were enough staff to meet people's needs... The provider told us they had enough staff and never needed to use agency staff.
Training records confirmed that staff had completed training that was relevant to people's needs. This included for example, medicines, manual handling, fire safety, health and safety, basic first aid, safeguarding adults, equality and diversity, dementia awareness, infection control and The Mental Capacity Act 2005 (MCA) and Deprivation of Liberty Safeguards (DoLS).
Staff enjoyed working at the home and said they received good support from the registered manager and deputy manager.
Current activities included music, world map discussions, movie afternoons, sing along, arts and crafts sensory sessions, religious studies, reminiscing and Namaste sessions. Namaste sessions are a specialist dementia programme which are designed to improve the quality of life for people living with dementia.
Staff get standard training and regular supervision, but no funded qualifications or career development paths.
Records confirmed that all staff had completed an induction, they were receiving regular supervision and where appropriate an appraisal of their work performance.
AI Generated
Last inspected: February 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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