Working at Homelands

Only basic activities like games, karaoke, and manicures with no dedicated coordinator, so the role is mostly routine personal care.

Staff supported people in some activities such as karaoke, armchair exercises, and games. One person said, 'There's not a lot to do and I do get bored sometimes.'

Staffing is enough most days but can be short at weekends, especially Sundays, when staff are stretched.

A relative told us, 'Most of the time it's three care staff on duty. At weekends it can be lower, especially if staff go sick'. Another relative said, 'Sometimes at the weekend, especially on a Sunday, they do seem a bit short.'

Only standard training like induction and online modules, no specialist courses or funded qualifications.

Except for moving and handling, first aid, and fire, all training was delivered online. Staff were encouraged to study for vocational qualifications in health and social care.