Working at Homefield House

Managers checks missed issues like missing instructions for as-needed meds and poor meal choices, so oversight isnt fully reliable.

The registered manager completed regular audits to improve the safety and quality of the service, however, they had failed to identify some of the issues we found on our inspection. These included medicines management and the quality of the dining experience.

Staffing is adequate with enough people on shift now, but nothing said about low staff turnover or hardly any agency workers.

There was enough competent staff on duty and the service regularly reviewed staffing levels and adapted them to meet people's changing needs. Staff told us staffing was much better and people were getting the care they needed.

Only everyday activities like games, painting, outings, baking and a few themed nights, no activities lead or special projects to vary the work.

People were encouraged and supported to carry out person centred activities. One relative told us [Person's name] plays games and paints, they also take [Person] out once a week and [Person] her bake, [Person] loves it. The service encouraged people and their families to be involved in a range of activities. For example, cheese and wine afternoons, Mexican themed evening and fish and chip suppers.