Working at Homebeech

The home is unclean with bad infection control, so you could pick up bugs while working there.

The service was unclean, especially in the communal shower rooms. We observed taps and other fittings loosely fitted to the wall allowing ingress of water. This increased the risk of bacteria from forming as these areas could not be cleaned effectively.

Staffing is too low or badly planned, leading to long waits on call bells and confusion over 1 to 1 support.

People told us staff were not always available to answer call bells in a timely way, and we observed people waiting for support. Managers and staff were not clear about the 1:1 support some people were to receive.

Training happens but staff skills are not checked, so gaps show up like poor support for people with learning disabilities.

skills or competency checks with staff were not carried out to assess their knowledge following training. For example, staff supporting people with a learning disability had received e-learning training but we observed staff did not know how to support people competently.