Last updated: 10 February 2026
"Staff feel supported by approachable management in a positive culture with good safety, but weekend staffing shortfalls rely on overtime and agency workers."
Good safeguarding awareness with champion; safe unhurried medicines observed; incidents reviewed quarterly for trends and learning.
Staff said they enjoyed working there, felt valued, listened to, and supported by management.
Enough staff per rota observations, but relative noted shortfalls at weekends and occasional use of overtime, bank, or agency staff.
Staff received variety of training including dementia, end of life, MCA/DoLS; Care Certificate induction; regular supervisions.
Staff felt supported by approachable registered manager who accommodates requests, acts on feedback, and promotes positive culture.
Range of activities including boogie mites with children, sing-alongs, pamper, exercise, theme nights; planning two activity coordinators.
Staffing is adequate but relies on overtime, bank staff and occasional agency workers, especially short on weekends.
one relative said, 'There are more staff in the week than there are at the weekends, there is ample in the week. I think they are short of staff at weekends.' ... staff shortfalls were mostly covered by their own staff doing overtime or through their bank staff however, on occasions they used two preferred agencies
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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