Working at Home Meadow
Comberton Road, Toft, CB23 2RY
Operated by Healthcare Homes Group Limited
49 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Staff feel valued and listened to with an approachable manager, but dehydration risks from incomplete fluid checks and missing diabetes guidance hold it back."
Safety & Risk
5/10
!
People were at risk of dehydration due to ineffective daily reviews. Furthermore, appropriate risk reducing measures were not contained within care plans for people who required support with diabetes.
Staff Culture
7/10
✓
Staff told us they felt listened to and valued. Staff meetings took place regularly. Staff told us the registered manager shared appropriate information with them, and meetings were inclusive.
Staffing Levels
6/10
✓
Safe staffing levels had been assessed and reviewed. The registered manager undertook dependency assessments... Staff rotas evidenced the required staffing levels were planned for each shift. Staff told us staffing levels were sufficient.
Training & Dev
6/10
✓
Staff received training to meet people's needs and had undertaken specific training to help identify and reduce risks associated with falls, severe infections, and health deterioration.
Management
7/10
✓
A registered manager was in post, and people, their relatives, and staff felt able to approach them with any concerns and were confident they would be acknowledged and acted upon.
Programmes
/10
✕
Points to consider
Daily fluid checks for people at risk of dehydration weren't always finished properly at the end of the day, and diabetes care plans missed key guidance for staff.
People were at risk of dehydration due to insufficient monitoring. People at risk of dehydration had fluid charts in place... However, these charts were not appropriately completed at the end of each day... People with diabetes did not always have clear care plans in place.
Managers didn't spot and fix infection control issues themselves until outside experts pointed them out.
An infection prevention control (IPC) visit from the local authority... had identified some specific areas of IPC risk. The provider and registered manager developed a robust action plan... However, these specific areas had not been identified and acted upon by the provider, prior to the local authority completing their visit.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2023
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews