Last updated: 10 February 2026
"Strong leadership and a positive culture where staff love their jobs, but basic activities without a dedicated coordinator and adequate staffing hold it back."
People in the service were safe because staff had a good understanding of how to protect vulnerable people from harm and abuse. Risk management, recruitment and the management of medicines were all managed appropriately.
Staff told us that they 'loved' their job and enjoyed working for the provider and the registered manager. We observed an open and inclusive culture in the service.
The service employed enough staff to ensure people were given care and support and that they could go out or take part in activities in the house.
Staff were inducted, trained and supervised. They had accessed training to ensure they could support people... staff used positive behavioural support and reviewed their competence in using this approach.
The service was managed by a suitably qualified and skilled person who was registered with the Care Quality Commission. She was highly motivated, very committed and enthusiastic. The staff were supportive of her and empowered by her leadership.
Sport, craft and domestic activities like cooking were part of the programme for people. These were enjoyable activities that also helped people's confidence and independence.
Basic activities like crafts, sports, and cooking with no dedicated coordinator, so the role is mostly routine personal care.
Sport, craft and domestic activities like cooking were part of the programme for people.
Staffing is adequate to cover care and some outings, but no details on low staff turnover or extra hands for unhurried care.
The service employed enough staff to ensure people were given care and support and that they could go out or take part in activities in the house.
AI Generated
Last inspected: August 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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