Last updated: 9 February 2026
"Strong leadership, positive culture and lively activities programme, although past high staff turnover means the team isn't fully long-serving yet."
2020 targeted inspection: Assured service following safe infection prevention and control. Per 2019: Robust medicines procedures, incidents well managed with learning to improve care.
Per 2019 comprehensive inspection: Staff told us 'I love it here', 'everyone worked well together'. There was an open culture which was inclusive and valued people.
Per 2019 comprehensive inspection: Staffing levels were now ten percent over the number required, use of agency staff substantially reduced, staff told us staffing levels were good.
Per 2019 comprehensive inspection: Mandatory training included dementia, clinical training for nurses, care staff supported to complete diplomas, regular supervision and appraisals.
Per 2019 comprehensive inspection: 'The manager is good, he's here a lot, always available'. The registered manager worked with staff each day to provide people with a good quality of care.
Per 2019 comprehensive inspection: Wellbeing team provided lively full programme of activities including music, arts and crafts, gardening, trips, quizzes, community events, themed cruises.
Had a lot of staff turnover before this inspection, so the team is stable now but not all long-serving yet with some agency still reduced not eliminated.
There had been a considerable turnover of staff since the last inspection... Recruitment had taken place and staffing levels were now ten percent over... use of agency staff had been substantially reduced.
Training includes specialist topics and funded diplomas with good supervision, but no special named programmes or innovative career paths mentioned.
Mandatory training included dementia... Care staff are supported to complete Health and Social Care Diplomas... Staff received regular supervision and annual appraisals.
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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