Last updated: 9 February 2026
"Strong safety practices, hands-on management and friendly teamwork, although lacking details on staff retention or low agency use."
Staff safeguarded people from abuse. Risks... well managed. The provider learned from accidents and incidents... Medicines were safely managed.
Staff enjoyed working in the home... 'welcoming environment, all the staff are friendly and they have very good teamwork.'
There were enough staff to safely meet people's needs.
A staff member told us, 'Our manager has been a member of staff at Holy Cross for many years. She understands what the home is all about and is very hands on and approachable.'
Enough staff on duty to meet needs and respond quickly, but no details on low staff turnover or rare use of temps for easy workloads.
There were enough staff to safely meet people's needs... 'there is always someone about to ask for help'
AI Generated
Last inspected: September 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp