Last updated: 10 February 2026
"Approachble manager, supportive staff culture, strong safety and good training, but no info on staff retention or dedicated activities coordinator."
2021 targeted inspection: Assured on infection prevention including PPE protocols, testing, safe admissions and outbreak plans; per 2018 medicines safe and incidents analysed.
Per 2018 comprehensive inspection: Staff felt supported through regular meetings, feedback and an open transparent culture where they were listened to.
Per 2018 comprehensive inspection: 'Staffing levels were sufficient to meet people's needs'; staff not rushed and felt there were enough of them.
Per 2018 comprehensive inspection: Staff had specialist training in epilepsy, learning disabilities and communication, with regular supervision every six weeks.
Per 2018 comprehensive inspection: People, families and staff spoke highly of the approachable and supportive manager with an open door policy.
Per 2018 comprehensive inspection: Wide range of activities including day centre, outings to zoo and seaside, walks, discos, games and sports.
Staff numbers are enough to meet needs without rushing, but no info on agency use or long-term staff retention.
Per 2018: 'Staffing levels were sufficient to meet people's needs' and 'I feel there are enough of us to support service users'
Varied everyday activities like trips, games and discos add some interest to the role, but no dedicated coordinator or specialist programmes.
Per 2018: People encouraged to take part in activities such as day centre, cooking, walks, zoo visits, discos, games
AI Generated
Last inspected: March 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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