Last updated: 9 February 2026
"Confident leadership and a supportive family-like culture, but no structured activities programme and only basic training hold it back."
People were safe and protected from harm, procedures in place meant risks were managed well. Accidents... reviewed... monthly to identify trends. Staff confident the registered manager would follow up any concerns.
Staff told us morale was good, they were a ‘family’ and worked well together as a team. “I love my job and get on with everyone.” “This is the best home I have worked in; we feel supported.”
The inspection team observed the correct number of staff... Staff were there when people needed them, there were enough staff on duty. Staffing numbers had been planned... using a dependency tool. Staff had long service.
Staff received the training and supervision to ensure they worked within the values... Staff told us they received all the training required to carry out their role effectively. Staff had received safeguarding training, updated annually.
People and their relatives were complimentary about the leadership: “The registered manager [name] is fantastic, they are Holmwood and encapsulates what it is about. It’s all about caring.” Leadership was visible, confident, and competent.
One relative said, “They do exercises with my loved one to keep them moving and as independent as possible.” The dining experience was a social occasion enjoyed by everyone.
No activities coordinator or structured programme, so the role is mostly routine personal care with just basic exercises and mealtimes.
One relative said, “They do exercises with my loved one [name] to keep them moving and as independent as possible”
Only standard mandatory training like safeguarding and MCA, no specialist courses or funded qualifications.
Staff had received safeguarding training, and this was updated annually as a refresher. Staff told us they received all the training required to carry out their role effectively.
Staffing is adequate and planned with a dependency tool, but nothing special like staff saying workloads allow unhurried care.
There were enough staff on duty. A relative said, “There are enough staff on to manage the home and give the level of care required.”
AI Generated
Last inspected: March 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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