Working at Holmwood Residential Home

2020: 'We were assured the service were following safe infection prevention and control procedures'; Per 2019: Strong safeguarding workshops, detailed risk assessments, safe medicines with audits, learning from incidents analysis.

Per 2019 comprehensive inspection: Staff 'highly motivated and passionate', 'staff all get on together', team building outings, valued with bonuses and 'perfect team'.

Per 2019 comprehensive inspection: 'long term staff, not a high level of turnover'; enough highly trained staff, levels calculated to meet social and emotional needs allowing time to chat.

Per 2019 comprehensive inspection: High quality specialist training (dementia, diabetes), regular workshops by manager, funded qualifications in management/leadership, champions, inductions, supervisions and appraisals.

Per 2019 comprehensive inspection: 'The service was led by a highly motivated and compassionate registered manager who continued to strive to continuously improve the service'; universally praised by staff, relatives and professionals.

Per 2019 comprehensive inspection: Multiple innovative programmes like diner's club, 'Make a wish', themed days, sports day, gardening club, beach hut, dementia café, intergenerational visits; won Suffolk food award.