Working at Holmside Residential Care Home
Station Road, Bedlington, NE22 5PP
Operated by Neel Chawla & Kavita Chawla
39 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Managers and seniors support staff well with a positive culture, but uncertain staff retention and basic training hold it back."
Safety & Risk
7/10
✓
Medicines at the home were managed safely and effectively. The registered manager reviewed accidents and incidents monthly. Per 2019 comprehensive inspection.
Staff Culture
7/10
✓
One staff member told us, 'I have everything I need and more. I only have to speak to the office and it is there.' Per 2019 comprehensive inspection.
Staffing Levels
6/10
✓
People, relatives and staff felt there were enough staff to support people living at the home. Per 2019 comprehensive inspection.
Training & Dev
6/10
✓
Staff had access to a range of training and received regular supervisions and appraisals. Per 2019 comprehensive inspection.
Management
7/10
✓
Staff told us they were well supported by the registered manager and senior staff. Per 2019 comprehensive inspection.
Programmes
6/10
✓
The home had a designated activities co-ordinator who provided a range of events and projects for people. Per 2019 comprehensive inspection.
Points to consider
Staff numbers are enough for now but no info on agency use or staff sticking around long term.
People, relatives and staff felt there were enough staff to support people living at the home. Per 2019 comprehensive inspection.
Training covers basics and supervisions but nothing specialist or for career growth.
Staff had access to a range of training and received regular supervisions and appraisals. Per 2019 comprehensive inspection.
Activities coordinator runs regular events but no special innovative programmes to vary the day.
The home had a designated activities co-ordinator who provided a range of events and projects for people. Per 2019 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews