Last updated: 9 February 2026
"Staff feel supported with good morale and team spirit plus strong safety practices, but staffing lacks details on retention and agency use."
2021: Assured provider preventing infections, using PPE effectively, testing, cleaning, up-to-date IPC policy; per 2019 staff trained in safeguarding, risks managed.
Staff told us they felt supported by the provider and manager, initiatives like free meals; per 2019 staff say morale good and work as a team.
Per 2019 comprehensive inspection: There were enough staff to support people when required, staff told us there were enough of them to care for people.
Per 2019 comprehensive inspection: Staff received regular face to face or on-line training and refresher updates including dementia awareness, regular opportunities to meet managers.
Per 2019 comprehensive inspection: People and staff told us the management team were visible and approachable, registered manager 100% supportive.
Per 2019 comprehensive inspection: 'Anchor Active' scheme and activities champions, community trips, iPad for interests, board games, music, local links.
Staffing is adequate with enough workers to meet needs, but no info on agency use or staff staying long-term.
There were enough staff to support people when required. Staff told us there were enough of them to care for people in the home (per 2019)
Training is standard with refreshers on basics like dementia care, but no specialist programmes or funded qualifications.
Experienced staff had regular face to face or on-line training, and refresher updates to ensure they were suitably skilled (per 2019)
Activities have variety like trips and games with a scheme and champions, but no specialist therapies or advanced tech.
Further improvements had been implemented with the 'Anchor Active' scheme and activities champions... community trips (per 2019)
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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