Last updated: 9 February 2026
"Supportive management, stable staffing and a friendly family culture, although activities are basic and routine."
We were assured that the provider was using PPE effectively and safely, making sure infection outbreaks can be effectively prevented or managed. The provider's infection prevention and control policy was up to date. (2022)
Per 2019 inspection: The home had a friendly, homely and welcoming atmosphere. Staff told us 'It is like a big family, one big happy family.' 'There is a nice homely feel.'
The provider had measures in place to mitigate the risks associated with COVID-19 related staff pressures. Staff ensured people received a continuity of care, without having to use agency staff. (2022)
Per 2019 inspection: Staff were supported well and received the training they needed. Records confirmed supervisions, appraisal and training were up-to-date. 'They are really bang on with training.'
Per 2019 inspection: People, relatives and staff described the registered manager as supportive and approachable. '[Registered manager] is always there if you need to speak to her. She is such a supportive manager.'
Per 2019 inspection: There were good opportunities for people to participate in activities. Recent activities included carol singers, a pantomime and a bring and buy sale. On the day people were involved in arts and crafts.
Only basic activities like arts and crafts, entertainers and themed events, no activities coordinator or specialist programmes so the role is mostly routine personal care.
Per 2019 inspection: Recent activities included carol singers, a pantomime and a bring and buy sale. On the day we visited people were involved in arts and crafts based around painting their own Christmas baubles.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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