Working at Holmhurst Care Home

Only standard training with some gaps in how often it was updated, no specialist courses or funded qualifications mentioned.

We found not all of the training frequency was in line with national guidance.

No dedicated activities coordinator or structured programme, just basic outings and hobbies like gardening and snooker.

People were supported with whatever activities they preferred. These included going to the shops, gardening, and playing snooker.

Staff recruitment files missing some key details like full work history, even though new staff get good induction.

Recruitment files did not always contain all the information legally required. However, there was a robust induction to the service as well as competency checks.