Working at Holmhurst
Downton Road, Salisbury, SP2 8AR
Operated by Community Homes of Intensive Care and Education Limited
9 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Staff feel valued with strong management support and safety, but staff retention details are unclear and activities lack a dedicated coordinator."
Safety & Risk
8/10
✓
The service had effective safeguarding systems... Risk assessments were in place... positive behaviour support plans... Medicines administration records had been fully completed. Incidents were recorded and had been reviewed by the registered manager.
Staff Culture
7/10
✓
'The team works well together to meet people's needs, with good support from the management' and 'I have been happy working here. We get good support from [the registered manager].'
Staffing Levels
6/10
✓
There were enough staff to meet people's needs. Staff told us there were enough of them to be able to provide the support people needed.
Training & Dev
7/10
✓
Staff were supported to complete national qualifications in social care. Staff had regular meetings with their line manager to receive support and guidance about their work and to discuss training and development needs.
Management
7/10
✓
Everyone we spoke with praised the management... 'The team works well together to meet people's needs, with good support from the management' and 'I have been happy working here. We get good support from [the registered manager].'
Programmes
6/10
✓
People were supported to take part in a range of activities they enjoyed. Examples included support to take part in voluntary and paid employment, community groups and local events.
Points to consider
Staff numbers are enough to cover shifts but no details on low agency use or staff sticking around long-term.
There were enough staff to meet people's needs. Staff told us there were enough of them to be able to provide the support people needed.
Activities include community outings, volunteering and pets but no dedicated coordinator or specialist programmes.
People were supported to take part in a range of activities they enjoyed. Examples included support to take part in voluntary and paid employment, community groups and local events.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews