Working at Holmes House Care Home

People were protected from the risk of harm and abuse by effectively trained staff... Risks to people’s health and welfare had been assessed, monitored, and managed safely... Systems and processes for monitoring and responding to risk were robust.

The culture of the service was positive... inclusive and positive culture and leaders were visible... offering support... Staff told us they felt supported and valued... felt the service was managed well.

Senior leaders were open and transparent... visible in the service and supported managers and staff. Staff were complementary about the current registered and temporary managers... “Things are a lot better here now since managers have changed.”