Last updated: 10 February 2026
"Supportive managers and positive culture make it a good place to work, but basic activities and standard training hold it back."
Improvements were required to ensure people received their medicines as prescribed by their doctor. We brought this to the attention of the managers, who took immediate actions to make the required improvements.
There was a positive culture within the service. Staff told us they had good support from their managers which promoted good staff practice.
There were sufficient numbers of staff who were efficiently deployed to meet people's needs in a safe and timely manner.
Staff had the skills and experience required to carry out their role. They had received relevant training required to support their practice.
The managers were accessible to staff for advice and guidance when required. Staff and people who used the service knew who to go to for support when needed.
The service arranged a variety of social activities including trips to the community and visits from local groups to promote people's interest and social stimulation.
Just basic trips and group visits, no activities coordinator or specialist programmes to make the job more varied and fun.
The service arranged a variety of social activities including trips to the community and visits from local groups to promote people's interest and social stimulation.
Only standard training and induction, no specialist courses or funded qualifications for career growth.
Staff had the skills and experience required to carry out their role. They had received relevant training required to support their practice. Newly recruited staff went through an induction program.
Staffing is adequate but nothing special, no details on stable team or minimal agency use.
There were sufficient numbers of staff who were efficiently deployed to meet people's needs in a safe and timely manner.
AI Generated
Last inspected: June 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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